Frequently Asked Questions

What is your location?

Agua Flow Mobile does not have a precise location. We offer all of our services mobile at the comfort of your location (home pool, community pool, public pool & more). It can be your family or friends pool as long you have permission and access to the pool.

What areas do you cover?

We offer all of our services on southeastern of North Carolina (for now).

What services do you offer?

We offer aquatic services such as swimming, surf, open water swim, and lifeguard services (at the moment) more to come!!

What is the best age to start taking swim lessons?

We encourage starting swim lessons as early as 6 months old. The earlier participants are introduced to the water, the more confident, comfortable, and safe they’ll be.

But it’s never too late to learn. We also offer swim lessons for adults with little or no experience, including those with water anxiety. Whether you’re looking to build confidence, overcome fear, or use swimming as a form of exercise, we’re here to support you at every step.

Is there Free Trial Lesson?

Agua Flow Mobile does not offer free trial lesson.

What age can my child start be taking open water or surf lessons?

We encourage parents to sign up children ages 4 and up for our open water and surf lessons. To participate, kids must be able to swim independently and know how to tread water. We recommend that everyone knows how to swim open water before trying our surf lessons.

What times do you recommend to schedule surf or open water lessons?

It is recommended to perform surf and open water lessons in the morning between 7-11 am, however we are flexible, and we understand participants limited availability. Also, depending on weather conditions a lesson can be reschedule or cancelled.

What if I don't have my own pool?

If you don't have your own pool for our swim lesson services, please provide your area code to us as our instructor may have access to a pool in your area.

What are the payment methods for Agua Flow Mobile?

Our payment options (at the moment) are through paypal, zelled and venmo.

When will I be charged for the aquatic service?

Payment for all services is required in advance. You will be charged once your instructor or lifeguard confirms the scheduled date and time based on availability. This ensures your spot is reserved and our team is committed to your scheduled session. You have 3 days from the day lessons where schedule with the instructor

What location do you offer your surf and open water services?

Agua Flow Mobile provides lessons at Wrightsville Beach in Southeastern North Carolina.

General

Swim

How does semi-private or group lessons work?

For semi-private (2 people) and group lessons (3–5 people), participants are responsible for forming their own groups. All group members must be close in age and have similar swimming experience. This ensures the lesson runs smoothly and at a consistent pace for everyone to enjoy and learn effectively.

Surf & Open Water

Payment

Lifeguard

How does lifeguard services work?

Our lifeguard comes to you! We provide lifeguard services for your private pool event. Our certified and experience lifeguard provides his own equipment and expertise to maintain a safe event.

Do you offer lifeguard services for beach events?

No. Our lifeguard is strictly trained and certified for pool activities only.

How many swimmers does the service covers of?

Only 20 people. After 20 people there will be an extra charge for every 10 people in the activity. Check our additional charge on our Lifeguard Service page.

When can my child start to learn how to swim independently?

From ages 6 months to 1.5 years old we recommend that babies are learning how to be comfortable in the water with a parent or guardian.

At age 2 years old children can start to learn how to swim independently with a instructor.

What if my child cries during the swim lesson?

This is normal behavior often seen in babies and young children who are new to swim lessons or unfamiliar with the water. It’s a natural self-defense that occurs when a child feels uncomfortable, fearful, or hesitant in a new environment.

As children begin to build trust with our instructor and feel more secure, they typically become more comfortable and start making progress in their swim skills.

The key to helping children move past this initial fear of the water and trying something new is consistency. Regular attendance and commitment from parents/guardians are essential in building their confidence and comfort.

What happens if a kid walks out of the pool?

This can happen, and the best response is for the parent to immediately and calmly walk the child back to the pool. This is an important learning moment for the child—to understand that we don’t give up when things feel difficult or unfamiliar.

It’s also an opportunity to reinforce the rules. When children know the expectations and see that adults are consistent, they begin to feel safe and supported. By guiding your child back into the water, you’re sending a clear message: this is a safe environment, and you trust the process.

With consistency and structure, swim lessons become not only fun, but empowering.

Is there Make-Up Lesson?

Agua Flow Mobile does provide make up lessons depending on the instructors availability.

How many lessons does it take for my child or myself to learn how to swim?

Research suggests it can take approximately 20 to 24 hours of instruction for an individual to fully learn to swim independently. However, this varies greatly depending on the participant’s consistency, commitment, and comfort level in the water.

Each student progresses at their own pace, influenced by factors such as learning style, physical strength, and confidence in aquatic environments.

We generally recommend a minimum of 8 to 12 swim lessons to help establish consistency and reinforce the skills taught during sessions. The more practice the better the results.

Is the swim instructor certified?

Yes, our swim instructor is water safety certified and also possesses a lifeguard certification with CPR and First Aid for shallow and deep water.

What if my child or myself is afraid of the water?

This is common with some people. Our instructor is trained to facilitate patiently and gently lessons, with fearful participants to build confidence over time and be ready to start learning proper techniques on water safety and learn to swim.

Do you provide swim lessons to anyone with disabilities?

Yes, our swim instructor has experience serving everyone with or without disabilities. Our goal is to provide swim lessons for everyone that desires to learn how to swim and also how to be safe in the water. We personalized lessons according to the participants goal and own pace.

Is your lifeguard certified?

Yes, our lifeguard are certified by the Red Cross with CPR and First Aid Kit with multiple experiences. Our lifeguard provides equipment necessary for each pool event.